Skip to Main Content austinenergy.com
Customer Care
En Español | Site Map | Contact Us 
 
Access Account Information  |  Electric Service  |  Billing  |  Contact Customer Care  |  Other Services  |  Power Outages  

Commercial Meters

Demand customers have one of two types of meters. One type is the thermal demand meter and the other is a digital meter.

Demand meters respond to changes in the electrical load. It averages the load over a 15-minute time period.

The thermal demand meter has two pointers. The red pointer indicates the present kilowatt, or KW demand, and the black pointer indicates the maximum KW demand. Digital demand meters have a display that alternates between the peak KW demand, the energy consumed, and a test screen.

Each month, the meter reader records the meter readings and resets the indicators back to zero. This allows a new peak demand to be registered for the next billing period. Some meter readings must be multiplied by a number to determine the actual demand value. This multiplier is an embossed number attached to the face of the meter.

 

 

Related Content
 
Understanding Your Commercial Bill
Commercial Electric Bill Charges

 
    Austin Energy Logo    
© 2008 Austin Energy. All rights reserved.En Español | Site Map |Privacy Statement | City of Austin | Contact Us