Payment Locations
The City of Austin provides Utility Service Centers, authorized pay stations, and drop
boxes around the community for your convenience.
Utility Customer Service Centers
We accept cash, personal or cashier's checks, and money orders at the following locations:
Utility Customer Service Center (East Branch)
Rosewood-Zaragosa Center
2800 Webberville Road
Austin, Texas 78702
Open Monday through Friday, 7:45 a.m. to 4:30 p.m.
Utility Customer Service Center (North Branch)
(near Ohlen Rd. and Highway 183)
8716 Research Blvd., Suite 115
Austin, Texas 78758
Open Monday through Friday, 7:45 a.m. to 4:30 p.m.
Authorized Pay Stations
Pay stations are located throughout the community. The store may charge a handling fee ($.75 - $1.00) to process payments.
Pay stations provide only bill payment services.
Call (512) 494-9400 for detailed account information.
| Authorized Pay Stations |
Address |
City |
| ACE Cash Express #0550 |
5341 Cameron Rd. |
Austin, Texas 78723 |
| ACE Cash Express #0551 |
730 W. Stassney Lane #150 |
Austin, Texas 78745 |
| ACE Cash Express #0552 |
10205 N. Lamar #107 |
Austin, Texas 78753 |
| ACE Cash Express #0553 |
8728 B Research Blvd |
Austin, Texas 78758 |
| ACE Cash Express #0554 |
2425 East 7th St. |
Austin, Texas 78702 |
| ACE Cash Express #0555 |
5300 N. Lamar Blvd. #101 |
Austin, Texas 78751 |
| ACE Cash Express #0558 |
8501 Burnet Rd., Ste. C |
Austin, Texas 78757 |
| ACE Cash Express #0559 |
9411 Dessau Rd. |
Austin, Texas 78754 |
| ACE Cash Express #0563 |
517 Oltorf St. W |
Austin, Texas 78704 |
| ACE Cash Express #0565 |
5332 Manchaca Rd. |
Austin, Texas 78745 |
| ACE Cash Express #0567 |
2237 East Riverside Dr. |
Austin, Texas 78741 |
| ACE Cash Express #1502 |
1200 W. Howard Ln. |
Austin, Texas 78754 |
| ACE Cash Express #1503 |
500 W. William Cannon |
Austin, Texas 78745 |
| HEB #1 |
2701 East 7th St. |
Austin, Texas 78702 |
| HEB #1 |
201 N. FM 685 |
Pflugerville, Texas 78660 |
| HEB #2 |
6607 South IH-35 |
Austin, Texas 78744 |
| HEB #3 |
1000 E. 41st Street Center |
Austin, Texas 78751 |
| HEB #4 |
7015 Village Center |
Austin, Texas 78731 |
| HEB #6 |
12407 N. Mopac Expressway |
Austin, Texas 78758 |
| HEB #7 |
1434 Wells Branch Parkway |
Pflugerville, Texas 78726 |
| HEB #8 |
2400 South Congress |
Austin, Texas 78704 |
| HEB #9 |
5808 Burnet Rd. |
Austin, Texas 78756 |
| HEB #10 |
7010 Highway 71 West |
Austin, Texas 78735 |
HEB #11
|
2110 Slaughter Lane |
Austin, Texas 78748 |
| HEB #12 |
2508 E. Riverside Dr. |
Austin, Texas 78741 |
| HEB #13 |
7032 Ed Bluestein Blvd. |
Austin, Texas 78723 |
| HEB #14 |
170 E. Whitestone Blvd. |
Austin, Texas 78613 |
| HEB #15 |
9414 N. Lamar Blvd. |
Austin, Texas 78753 |
| HEB #16 |
13776 Highway 183 North |
Austin, Texas 78750 |
| HEB #17 |
10710 Research Blvd. |
Austin, Texas 78759 |
| HEB #19 |
600 W. William Cannon |
Austin, Texas 78745 |
| HEB #20 |
6001 W. Parmer Lane |
Austin, Texas 78727 |
| HEB #21 |
12400 State HWY 71 |
Austin, Texas 78733 |
| HEB #23 |
6900 Brodie Ln. |
Austin, Texas 78745 |
| HEB #25 |
500 Canyon Ridge Rd. |
Austin, Texas 78753 |
| HEB #26 |
2800 E. Whitestone Blvd. |
Cedar Park, Texas 78613 |
| HEB #27 |
11521 N. Hwy. 620 Bldg. A |
Austin, Texas 78750 |
| HEB #28 |
5800-A W. Slaughter Lane |
Austin, Texas 78749 |
| HEB #29 |
701 S. Capitol of Texas Hwy |
Austin, Texas 78746 |
| Randall's #473 |
6800 Berkman Dr. |
Austin, Texas 78723 |
| Randall's #485 |
2025 W. Ben White Blvd. |
Austin, Texas 78704 |
| Fiesta Mart #25 |
3909 N. IH-35 @ 38th St. |
Austin, Texas 78722 |
| Fiesta Mart #64 |
5510 S IH 35 @ Stassney Lane |
Austin, Texas 78745 |
| Money Box Office |
1114 Lost Creek Blvd., Ste. 310 |
Austin, Texas 78746 |
| Money Box #01 |
6608 S. Congress |
Austin, Texas 78745 |
| Money Box #02 |
9616 N. Lamar #199 |
Austin, Texas 78753 |
| Money Box #03 |
11643-B Research Blvd. |
Austin, Texas 78759 |
| Money Box #04 |
2805 S. Lamar Blvd. |
Austin, Texas 78704 |
| Money Box #05 |
907-B N. IH 35 |
Round Rock , Texas 78664 |
| Money Box #06 |
251 N. Bell (Hwy 183 North) |
Cedar Park, Texas 78613 |
| Money Box #07 |
7201 Cameron Rd. |
Austin, Texas 78752 |
| Money Box #08 |
2030 E. Oltorf #102-B |
Austin, Texas 78741 |
| Money Box #09 |
3840 Airport Blvd. |
Austin, Texas 78722 |
| Money Box #11 |
706 E. Hopkins |
San Marcos , Texas 78666 |
| Money Box #12 |
3724-B N. Lamar |
Austin, Texas 78705 |
| Money Box #13 |
1900 E. Riverside Dr. |
Austin, Texas 78741 |
| Money Box #14 |
1921 Cedar Bend #C-103 |
Austin, Texas 78758 |
| Money Box #15 |
6800 Westgate Blvd. #140 |
Austin, Texas 78745 |
| Money Box #16 |
1717 S. Pleasant Valley #290 |
Austin, Texas 78741 |
| Money Box #17 |
6401-B Airport Blvd. |
Austin, Texas 78752 |
| Money Box #18 |
7115 Woodrow Ave. |
Austin, Texas 78757 |
| Money Box #19 |
2712 S. Congress Ave. |
Austin, Texas 78704 |
| Money Box #47 |
2006 Veterans Blvd. |
Del Rio, Texas 78840 |
| Money Box #50 |
2514 East Ben White Blvd. |
Austin, Texas 78741 |
| Money Box #51 |
1204-A Hwy 123 |
San Marcos, Texas 78666 |
| Money Box #53 |
11300-B Pollyanna |
Austin, Texas 78753 |
| Money Box #54 |
719 W. William Cannon #112 |
Austin, Texas 78745 |
| Money Box #55 |
3148-B Highway 71 East |
Del Valle, Texas 78617 |
| Money Box #56 |
1103-A N. IH-35 |
Austin, Texas 78702 |
| Money Box #57 |
2521 Rutland #150 |
Austin, Texas 78758 |
| Money Box #58 |
3601 W. William Cannon #400 |
Austin, Texas 78749 |
| Money Box #59 |
1505-C Wells Branch Parkway |
Pflugerville, Texas 78660 |
| Money Box #60 |
112 East 7th St. |
Austin, Texas 78701 |
| Money Box #61 |
15300 S. IH 35, Ste. 390 |
Buda, Texas 78610 |
| Money Box #62 |
9912 Manchaca Rd. |
Austin, Texas 78748 |
| Money Box #63 |
7112 E. Bluestein Blvd., Ste. #177 |
Austin, Texas 78723 |
| Money Box #64 |
1909 E. William Cannon, Ste. #101 |
Austin, Texas 78744 |
| Money Box #65 |
2205 East 7th St. #101 |
Austin, Texas 78702 |
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Drop Boxes
We accept personal or cashier’s checks and money orders at the following drop box locations. Do not put cash in a drop box.
Payments placed in a drop box on a Friday are processed on the next business day (usually Monday).
If you have received a notice of disconnection for non-payment, do not place your payment in a drop box. Make your payment at one of our Utility Customer Service Centers or authorized pay stations.
| Drop Box Locations |
| Address |
City |
| 625 East 10th Street |
Austin, Texas 78701 |
| 505 Barton Springs Road |
Austin, Texas 78704 |
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