Skip to Main Content austinenergy.com
Customer Care
En Español | Site Map | Contact Us 
 
Access Account Information  |  Electric Service  |  Billing  |  Contact Customer Care  |  Other Services  |  Power Outages  

Autopay

Autopay allows for the automatic debit of your monthly utility bill from your bank account. This is a no-cost service. You continue to receive a monthly bill for review. And most importantly, you save time and money.

Sign up for Autopay

Log in to your Online Customer Care account and sign up for Autopay now.

Or print this form, complete it, and mail or fax it to:
City of Austin
Customer Care Contact Center—Autopay
P.O. Box 2267
Austin, TX 78783-2267
Fax: (512) 505-4035

Or call (512) 494-9400 to enroll quickly and easily or to have a form mailed to you.

 

 

Quick Links
 
En Español: Programa de Transferencia Electrónica de Fondos

Links
 
Autopay Guidelines
Autopay Sign Up Form (pdf)
Autopay Cancellation
Form (pdf)

Related Content
 
Mail
Walk-up: Payment Locations and Drop Boxes
Phone: Credit Card, ATM/Debit Card, Electronic Check
Online Banking
Budget Billing

 
    Austin Energy Logo    
© 2011 Austin Energy. All rights reserved.En Español | Site Map |Privacy Statement | City of Austin | Contact Us