Customer Assistance Program

The City of Austin sponsors the Customer Assistance Program (CAP) to assist eligible customers who are having difficulty paying their utility bill.

Voluntary contributions from customers like you fund this program. Enter the amount you wish to contribute in the space provided on the return portion of your monthly utility bill. Include that amount with the check for your utility payment.

Every dollar helps! Your contribution is tax deductible.

Program Eligibility
Local service agencies administer the CAP program on our behalf.

Service Agency Duties
	Screen applicants
	Determine if customers are eligible for CAP funds
	Make arrangements for CAP payments to be applied to applicant's utility account

Apply for Assistance
Contact one of these social service agencies to apply for assistance: