Pad Mounted Transformers

Electric Transformers in the Community
Neighborhoods with underground utilities require pad-mounted transformers as a means to access the electric system. Personnel routinely need access these transformers. Access is critical during power restoration after an outage or for routine maintenance on the equipment inside the transformer.

Transformer Appearance
A transformer can serve up to six households. Often they look like "big green metal boxes." Many times, they are located within public utility easements that cross the property owner's land.

Access to Electrical Equipment
City of Austin Utility Service Regulations state that the City shall have safe and unobstructed access to its electrical equipment at all times.

Such access requires a minimum of eight feet of unrestricted space in front of a pad-mounted transformer. The front is the side of the transformer where the door opens to access the equipment inside of it. It usually is the side of the transformer where there is a padlock.

Obstructions (such as fences, shrubs, trees, storage sheds, etc.) should not impair entry into the transformer. This can cause service restoration delays during power outages or routine maintenance of equipment.

Any obstruction in front of a transformer presents additional safety risks to the personnel trying to access the transformer. There must be a minimum of eight feet of clearance to safely service the units.

If there is a pad-mounted transformer in a public utility easement across your property, please maintain a clear eight foot path in front of the unit.

Safety Around Transformers
For your protection, avoid making contact with a pad-mounted transformer. And please, never allow children to play on or near transformers.

Reporting Problems
Immediately report unlocked or damaged (such as leaking oil, struck by a car, etc.) pad-mounted transformers to Austin Energy at (512) 322-9100.