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Austin Energy employee pruning a tree.
Tree pruning is critical to system reliability.

 

Austin Energy Electric System

Electric System Statistics
The Austin Energy electric system serves a 437 square mile area. That includes Austin and portions of Travis and Williamson counties. It consists of:

  • Over 5,000 miles of overhead primary and secondary power lines
  • Over 4,000 miles of underground primary and secondary lines
  • 48 substations

The reliability of the Austin Energy electric system is better than the industry average. We have challenged ourselves to achieve SAIDI (outage duration) and SAIFI (outage frequency) ratings by 2005 that are among the best in the nation.

Tree Pruning Reduces Outages and Improved Reliability
Since 1999, Austin Energy has improved reliability by investing millions of dollars in equipment upgrades and increased maintenance. We have also expanded our tree pruning program. Tree pruning is critical to system reliability, especially during storms. Outages have dropped by better than 60% in neighborhoods where tree pruning has occurred.

Outage Response Crew Ready 24/7
Austin Energy maintains 10 crews on standby around-the-clock ready to respond quickly to outages. We also have installed a new outage management system. It helps us better pinpoint the cause of an outage and to more efficiently assign crews to make repairs.

Power Quality Monitoring for Commercial Customers
We work very closely with power sensitive companies such as high tech manufacturing facilities. Austin Energy offers a full range of services to provide backup power and associated services that allow companies to monitor their electrical use online.

 
 
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