Help with High Bills

Occasionally, customers may receive an electric bill that seems to be out of line with previous bills. There are a variety of factors that may lead to an increase.

Factors that Contribute to Higher Energy Use
Most often, a higher electric bill is due to increased energy use. Factors that affect energy use include:

	Weather – varying conditions from one billing period to the next; during extreme weather, air conditioning or heating equipment works longer and harder to maintain comfort level.
	Changes in operating habits – adjusting the thermostat settings.
	Malfunctioning equipment – water heaters, air conditioners, refrigerators, or timers on electrical equipment that don’t shut off.
	Increased number of days in a billing period.

Simple Tips to Curb Energy Use
Find the energy wasters in your home with our Home Energy Analysis application.

The Home Energy Analysis provides you with details on:
	How you are using energy in your home.
	How your home compares with others.
	How to reduce your energy use and save on your utility bills.

Complete a few simple efficiency improvements around your home. Small things like changing your air filters and adjusting the thermostat a few degrees can make a noticeable difference.

Call (512) 974-7827 and talk to one of our energy efficiency specialists. They are available to discuss your concerns and answer questions about energy related issues. They can also provide you with tips on how to manage your energy use.

Energy Efficiency Programs for Your Home
Austin Energy offers a variety of rebates and loans to make your home more energy efficient. You can get low-interest loans for up to 100% of the cost of improvements. And, rebates can pay up to 20% for improvements. Home energy improvements can include weatherization measures (such as insulation and duct sealing) as well as energy-efficient air conditioning and heating equipment.

For low-income households, persons with a disability or senior citizens, Austin Energy provides free home energy improvements.